Information about hospital waiting times & waiting list support service

Waiting list support service (WLSS)

If you are a patient on a waiting list for treatment, the waiting list support service can help you in many ways. We can:

review your situation while you are on the waiting list, to see if there is any additional support that could help improve your quality of life and independence.
help with referrals to other health board services such as physiotherapy, occupational therapy, Expert Patient Programme, specialist nurses and smoking cessation.
help with referrals to community services such as care and repair, Delta Wellbeing or Dewis Cymru.
support you to take control over your condition while you are waiting for treatment.
provide reassurance and advice on what you can do if your symptoms deteriorate.

You can contact the WLSS in a variety of ways, our office is open Monday to Friday from 9am to 5pm (excludes bank holidays):

Telephone: 0300 303 8322 and choose option 3